Mimi Nicklin

Mimi Nicklin is a globally recognized organizational empathy expert, bestselling author, and founder of Empathy Everywhere—one of the world’s first platforms dedicated to instilling empathy in workplaces. She specializes in Listening-Led Leadership, Diversity & Inclusion, Psychological Safety, and multi-generational team management. With 18+ years in executive roles across advertising and strategy, Mimi has trained over 16,500 leaders across Fortune 500s and public institutions—including Unilever, Coca-Cola, Emirates, Pfizer, the UN, and governments in Asia and the Middle East. Her podcast The MiMi YouYou Show is a fast-growing platform promoting anonymous, honest conversations to cultivate empathy. Mimi is also the founder of OpenRoom, a global initiative tackling urban disconnection. A keynote speaker and organizational coach, she blends humanism and capitalism to create more engaged, inclusive, and high-performing cultures. Her books Softening The Edge and Empathy At Work have earned global acclaim for shaping the future of empathetic leadership.